+44 121 8187898
GET A FREE QUOTE
LOGO

// Privacy Policy

Last Updated: September 2024
Welcome to The Web Stackers Ltd ("we," "our," or "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in accordance with UK data protection laws. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website, www.thewebstackers.com (the “Site”), including when you use our services such as WordPress development, WooCommerce website setup, custom frontend development, website security, and logo design.

1. Information We Collect


We collect information to provide our services effectively and securely. The types of data we may collect include:
  • Personal Identification Information: Name, email address, phone number, company name, and other contact details you provide when enquiring about our services, registering on our Site, or communicating with us.
  • Payment Information: When you make a purchase or pay for services through our Site, we collect billing details, credit card information, and other payment data. Payments are processed through secure third-party payment processors; we do not store your credit card information on our servers.
  • Project Information: Details related to your project requirements, including website specifications, design preferences, and any content you provide for WordPress, WooCommerce, frontend development, website security enhancements, or logo design.
  • Technical Data: Data such as your IP address, browser type, device information, and operating system, collected through cookies and similar technologies. Usage Data: Information about your use of our Site, including page views, access times, and referring website addresses.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to collect information about your interactions with our Site and to improve your experience.

2. How We Use Your Information


Under UK GDPR, we must have a lawful basis for processing your data. We use the information we collect for the following purposes:
  • Performance of a Contract: To develop, customise, and deliver services such as WordPress development, WooCommerce website setup, custom frontend development, website security solutions, and logo design.
  • Consent: Where you have given explicit consent, for example, to receive marketing communications.
  • Legal Obligation: To comply with applicable legal and regulatory requirements.
  • Legitimate Interests: For purposes such as improving our Site, providing customer support, securing our services, and maintaining business operations.

3. Sharing Your Information


We do not sell your personal information. We may share your data with trusted third parties in the following circumstances:
  • Service Providers: We may share data with third-party providers who assist in website operations, payment processing, marketing, and delivering our services.
  • Payment Processors: Your payment information is processed securely by third-party payment processors; we do not store sensitive financial information.
  • Technical Partners: We may collaborate with technical partners to provide hosting, security, and other technical support required for services like WordPress, WooCommerce, and custom website development.
  • Legal Requirements: We may disclose your information to comply with legal obligations, court orders, or other lawful requests
  • Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of that transaction.
  • With Your Consent: We may share your information with other parties if you have provided explicit consent.

4. International Transfers


We may transfer your personal data outside the UK, including to countries that may not have equivalent data protection laws. Where such transfers occur, we will ensure appropriate safeguards are in place to protect your data, such as standard contractual clauses or other approved mechanisms.

5. Security of Your Information


We prioritise the security of your personal information and use technical and organisational measures to protect it from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Your Data Rights


Under UK GDPR, you have rights regarding your personal information, including:
  • Access: You have the right to request access to the personal information we hold about you.
  • Rectification: You can request that we correct any inaccuracies in your personal information.
  • Erasure:You have the right to request the deletion of your personal data, subject to certain conditions.
  • Restriction: You can request that we restrict the processing of your personal data in certain circumstances.
  • Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
  • Objection: You can object to the processing of your personal data for direct marketing or on grounds related to your particular situation.
  • Withdraw Consent: Where processing is based on consent, you have the right to withdraw consent at any time.
To exercise these rights, please contact us using the information provided below. We will respond to your request within one month, as required by law.

7. Cookies and Tracking Technologies


We use cookies and similar technologies to enhance your experience on our Site and gather information about your use of our services. You can control cookie settings through your browser, and you can disable cookies if you wish. However, disabling cookies may impact your ability to use certain features of our Site.

8. Third-Party Websites


Our Site may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies before providing any personal information.

9. Data Retention


We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including for legal, accounting, or reporting requirements.

10. Changes to This Privacy Policy


We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services. Any changes will be posted on this page with an updated "Last Updated" date.

11. Contact Us


If you have any questions, concerns, or requests regarding this Privacy Policy, or if you wish to exercise any of your rights, please contact us at: